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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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David Blum

October 30, 2026

5  out of  5
rating by David Blum
"This was a great experience, Nathan helped me to get my coverage consolidated and saved me money in the process! He explained things to me in a way that was very easily digestible. I very much appreciated it!"
We responded:
"David, thank you for taking the time to leave us a review and share about your 5-Star experience with Nathan!"
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Dean CW

October 29, 2026

2  out of  5
rating by Dean CW
"Was happy to align with the office for all my insurance needs when I moved here in 2024. Had lots of growing pains in the office with seemingly minimally trained agents or agents in training. Final straw was this year when I canceled my umbrella policy in April, confirmed it in May, and still got a June bill for not paying the account even though I canceled 2 weeks before renewal, two agents confirmed it in my April May calls. I paid the 100+$ because I just didn't want the stress of court or a collection agency. This situation reflected my entire experience with Ms Babcock's 2 offices, just a bit unorganized and not able to function without error. Some reps were very up to date, but others severely lacking, unfortunately costing me money. Dean"
We responded:
"Dean, thanks for your review. We are sorry to hear we did not meet your expectations, but will take your feedback into consideration, as we are always looking for ways to improve. We appreciate you being a customer for the past 2 years and wish you the very best."
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Shiela Covey

October 21, 2026

5  out of  5
rating by Shiela Covey
"Shelby is wonderful and so prompt on the emails and getting what I need done right away. Would definitely recommend her .Works hard to try and help with whatever you need ."
We responded:
"Thank you for sharing about your wonderful experience with Shelby, Sheila! We appreciate you taking the time to leave us a 5-Star review!"
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Ward Schneider

October 21, 2026

4  out of  5
rating by Ward Schneider
"Worked with Nathan from Kristie Babcock’s agency to update our insurance policies. Nathan was helpful and informed."
We responded:
"Ward, thank you for taking the time to share about your experience and for the positive review!"
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jami gillis

August 11, 2026

5  out of  5
rating by jami gillis
"Mae was amazing helping us today.. she went above and beyond what was expected… I would definitely recommend her to anyone else looking for home/auto insurance and helping with much more like helping with getting my vehicle licensed for business as well.."
We responded:
"Jami, we agree, Mae is amazing! We are so happy to hear about your experience with her today. Thank you for taking the time to leave a 5-Star review!"
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Carly Padrta

July 4, 2026

5  out of  5
rating by Carly Padrta
"We’ve used this office for a years for all of our insurance with zero issue - home, multiple auto, and life insurances. I don’t think we’ve ever filed an insurance claim & we paid our insurances on time.

Recently they switched the billing system and with that created hiccups in one of our auto policies. Without warning our insurance was canceled due to a missed payment - mind you, it’s auto drafted and we didn’t miss a payment their system just didn’t auto draft it like usual. We diligently tried to reinstate the policy without any urgency from our insurance. After another day of working on getting the insurance reinstated we were told that there was nothing they could do and they were refusing to work with us despite this whole debacle stemming from their change in billing system.

For years we have been good & paying clients and being treated terribly.

Update: after posting this they were able to fix their mistake"
We responded:
"Carly, thank you for taking the time to leave us a review. I’m happy to hear you were able to work with Mae over the past few days to address your concerns and resolve the issue. If you have additional questions or need assistance with anything else, please do not hesitate to reach out."
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Dean Cohen

May 12, 2026

5  out of  5
rating by Dean Cohen
"Mae Snow is my go to girl at State Farm Kenai... She was knowledgeable and kind in her help to resolve a pending problem.. thanks State Farm"
We responded:
"Dean, thank you for taking the time to share about your positive experience with Mae! We appreciate your feedback and five star review!"
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BOUNTY

April 27, 2026

5  out of  5
rating by BOUNTY
"Nathan was great fast and good attitude.....Thanks again guy's"
We responded:
"Thanks, Bounty! Glad to hear about your great experience with Nathan! We appreciate the 5-Star review!"
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Avery Wingster

April 13, 2026

5  out of  5
rating by Avery Wingster
"Sarah was great! Got me in and out. Friendly and very informative"
We responded:
"Avery, thank you for taking the time to let us know about your great experience with Sarah and for leaving a 5-Star review! We appreciate you!"
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Keith VanGorden

April 1, 2026

5  out of  5
rating by Keith VanGorden
"Mary Goodenough was extremely helpful and very prompt in setting up car insurance coverage for my new truck. She added my new vehicle to our current umbrella plan before I even left the dealership."
We responded:
"Keith, thanks so much for your 5-Star review and your kind words about Nate! We appreciate you being a part of our Kristie Babcock State Farm family!"
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Diane Anderson

March 5, 2026

5  out of  5
rating by Diane Anderson
"I highly recommend Mae Snow at the State Farm office in Kenai. I've purchased several insurance products through her. She's professional, knowledgeable about her industry and willing to go the extra mile to find something that perfectly fits your needs!"
We responded:
"Thank you for your kind words, Diane! We are happy to hear about your positive experience with Mae and appreciate you taking the time to leave a 5-Star review!"
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Emma Kohler

December 13, 2025

5  out of  5
rating by Emma Kohler
"Kent was incredibly helpful and insightful."
We responded:
"Thank for your 5-star review, Emma! We are happy to hear about your positive experience with Kent! "
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Joann Seitz

December 12, 2025

5  out of  5
rating by Joann Seitz
"The people are friendly"
We responded:
"Joanne, thank you for taking the time to leave a 5 Star review!"
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Angel De Dios-Immanuel

December 10, 2025

5  out of  5
rating by Angel De Dios-Immanuel
"Kenton displayed undeniable professional consistent efforts of Patience, & Understanding. His Professionalism remained Steadfast. Thank You."
We responded:
"Thank you for your review, Angel! We are so happy to hear about your positive experience with Kent!"
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KK

December 7, 2025

5  out of  5
rating by KK
"Kent made the transition from my old car to new truck easier than ever, attentive to my questions and thorough in his responses. Couldn’t be happier!"
We responded:
"Thank you for your 5-Star review! We are so happy to hear about your positive experience with Kent!"
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Laura Dean

December 2, 2025

5  out of  5
rating by Laura Dean
"We started out with State Farm in Shelton Washington and decided to stay with them when we moved to Alaska. Everyone is so professional and kind. Always has the answers to any questions that we may have."
We responded:
"Laura, thank you for being a long-time State Farm customer and for taking the time to share about your positive experiences with our office! We appreciate your kind words and 5-Star review!"
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Sherrie

December 1, 2025

5  out of  5
rating by Sherrie
"Kristie and her team always provide exceptional customer service. They are professional and experienced. If you are looking for insurance in Kenai, give her office a call."
We responded:
"Sherrie, thank you for taking the time to leave us a 5-Star review! We are so happy to hear about your exceptional experience with our team!"
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helena johnson

November 14, 2025

5  out of  5
rating by helena johnson
"I have been a customer of Kristie’s for decades now. Through teen drivers, accidents, and broken windows, I have always been taken care of in an efficient and friendly manner. Today I called to make changes to my policy . Kenton was very professional and kind. Kristie’s State Farm office offers confidence in their service and a sense of security for my family."
We responded:
"Helena, thank you so much for your review. We are so happy to hear about your 5-Star experience with our office and team. We appreciate you being a long-time member of our Kristie Babcock State Farm family!"
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Errol Severson

November 11, 2025

5  out of  5
rating by Errol Severson
"As always the excellent staff at my local State farm were as knowledgeable and friendly as ever. Just an exceptional company to do business with would recommend them to anyone."
We responded:
"Thank you for your kind words and 5-Star review, Errol. We are so happy to hear of your continued positive experiences with our office."
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John Perry

November 7, 2025

5  out of  5
rating by John Perry
"Absolutely great to work with people.highly recommend them."
We responded:
"John, thank you for your kind words and for the 5-Star review! We appreciate you!"
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Derek Habel

October 28, 2025

5  out of  5
rating by Derek Habel
"They are very good at customer service. Very very good"
We responded:
"Thank you for your 5-Star review, Derek! We are so happy to hear about your positive experience with our office! "
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Mike Frost

October 27, 2025

5  out of  5
rating by Mike Frost
"Always helpful, friendly, and quick service for all my insurance."
We responded:
"Mike, thank you for taking the time to leave us a review! We are happy to hear about your 5-Star experience and appreciate you being a part of our Kristie Babcock State Farm family!"
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Matthew Cross

October 19, 2025

5  out of  5
rating by Matthew Cross
"I worked with Mae and she was amazing. Saved me a lot of money and made the process as painless as possible."
We responded:
"Matthew, thanks so much for your 5-star review! We are so happy to hear about your amazing experience with Mae!"
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Hans

October 17, 2025

5  out of  5
rating by Hans
"Wonderful help getting Insurance!"
We responded:
"Thank you for your 5 Star review, Hans!"
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Julie May

October 17, 2025

5  out of  5
rating by Julie May
"Mae is amazing with her knowledge and willingness to help. But I have been with State Farm for about 40 years, and I have always been able to rely on Kristie’s people! Wonderful!"
We responded:
"Julie, Thank you for taking the time to leave a 5-Star review. We are so happy to hear about your amazing experience with Mae and our office! Thank you for being a part of our Kristie Babcock State Farm family!"